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About

Towing done right — by people who give a damn.

We started TowFast after one too many bad experiences on the side of the road. Today we run the fastest, fairest fleet in the region.

Safety first

Modern flatbeds, certified operators, your vehicle treated like ours.

Honest pricing

Quoted upfront. Never weaponized against a driver in trouble.

Real humans

A dispatcher answers in seconds — no IVR maze when you need help.

Built to last

12,000+ rescues, 4.9★ rating, fully licensed and bonded.

Our Story

From a roadside breakdown to a mission.

TowFast was born on a cold January night in 2018. Our founder, Marcus Cole, sat stranded on the shoulder of I-95 for over three hours waiting for a tow truck that never showed. When a different company finally arrived, the quote had tripled from what was promised on the phone.

That night, Marcus decided the towing industry needed a hard reset. He sold his car, bought a single flatbed, and made a promise: every driver deserves a fast, fair, and respectful rescue — no exceptions.

What started as one truck and a flip phone has grown into a fleet of 18 fully-equipped rigs, a 24/7 dispatch center staffed by real humans, and a reputation built entirely on word-of-mouth trust.

2018 Founded
18 Trucks
40+ Team Members
12K+ Rescues

The TowFast Promise

What we stand by on every call

  • Arrive in under 30 minutes — or your next tow is half price. We track ETA in real-time.
  • Price locked before we roll. No bait-and-switch. No hidden fees. Ever.
  • Your vehicle treated like our own. Soft straps, clean flatbeds, zero-damage guarantee.
  • A real human, every time. No chatbots, no IVR trees — just a dispatcher who cares.
Our Team

The people behind the wheel.

Every TowFast operator is background-checked, certified, and trained to handle your vehicle with the care it deserves.

MC

Marcus Cole

Founder & CEO

The guy who started it all after a bad tow on I-95. 15 years in logistics. Still answers dispatch calls on busy nights.

SR

Sandra Reyes

Operations Director

Ex-Marine with a logistics obsession. She keeps our fleet moving and our response times under 25 minutes.

DJ

David Johnson

Lead Dispatcher

The calm voice on the other end of the line. 8 years of dispatch experience. Knows every backroad in the metro area.

LT

Lisa Tran

Senior Operator

ASE-certified with 10+ years behind the wheel. Specializes in luxury and exotic vehicle transport.

RB

Ray Brooks

Fleet Manager

Diesel mechanic by trade. Keeps every rig in showroom condition. If a truck's down, Ray's already on it.

KW

Kira Williams

Customer Success Lead

Follows up on every single call. If you had a great experience, Kira made sure it stayed that way.

By the Numbers

The stats don't lie.

24 Min Avg
Response
12K+ Total
Rescues
4.9 Google
Rating ★
18 Trucks in
Fleet
0 Hidden
Fees
365 Days a
Year
Testimonials

What drivers say about us.

"Blew a tire on the highway at 11pm. TowFast had a truck to me in 18 minutes. The operator was professional, fast, and the price was exactly what they quoted on the phone. Absolute legends."

JM
James Mitchell Verified Customer · 2 days ago

"My daughter's car died in a parking garage. The TowFast operator navigated the tight clearance like a pro and got her home safe. As a parent, I can't thank them enough for treating her with respect."

SP
Sarah Park Verified Customer · 1 week ago

"We use TowFast for our entire fleet of delivery vans. They handle everything from roadside repairs to accident recovery. Their fleet account program saved us thousands last year. Highly recommend."

RC
Robert Chen Fleet Account · 3 weeks ago

"Locked my keys in the car with the engine running. Called TowFast and they had someone out in 15 minutes. No damage to the door, no attitude, just quick professional help. Will call again if needed."

AL
Amara Lewis Verified Customer · 1 month ago

"Had a classic car that needed a flatbed tow across town for a show. The operator was incredibly careful with the vehicle — used soft straps, took photos before and after. Showed up at the event without a scratch."

GT
George Thompson Verified Customer · 2 months ago

"Got stuck in a ditch during a snowstorm. Every other company said 2+ hours. TowFast had a wrecker out in 22 minutes. The driver even helped me push the car to a safe spot before winching. Above and beyond."

MN
Maria Navarro Verified Customer · 2 months ago
Credentials

Licensed. Insured. Trusted.

TowFast is fully licensed by the Department of Transportation, carries comprehensive liability and cargo insurance, and maintains an A+ rating with the Better Business Bureau. Every operator holds current CDL and safety certifications.

DOT Licensed Fully Insured BBB A+ Rated TDLR Certified WreckMaster Trained
AAA Preferred Partner
Agero Network Provider
Geico Insurance Partner
Allstate Roadside Provider
Nationwide Approved Vendor
TRAA Member
Need help now?

Don't wait on the side of the road. Call us.

Our dispatch team is standing by 24/7/365. Average response under 25 minutes. Price quoted before we roll. No surprises — just help.